Our Terms and Policies
Minimum order US$100+, free shipping on orders over US$200*
Working in Collaboration
Melliodora Wholesale offers the titles produced by Melliodora Publishing along with a number of aligned publishers and authors, allowing us to offer a larger range of titles while supporting permaculture practitioners.
All orders from this website are handled by Permaculture Design Magazine (Publishing) based in Tupelo, United States.
Titles are available to the public and book trade at wholesale prices, with a minimum purchase of US$100, with free shipping on orders over US$200 (see conditions below). Firm sale on all titles.
*Conditions for free delivery with the United States
Standard delivery is offered free within USA for orders over US$200, provided the customer:
- provides a physical address.
- allows the order to be dropped off by a courier company of our choice with Authority To Leave (no signature required).
- provides clear instructions for an easily accessible drop off point that is protected from the weather damage.
We reuse boxes and packing material where appropriate – we love reusing packaging, and hope that you appreciate the extra effort that we make to reduce waste. It’s important to us that we apply the ethics that we talk about.
Goods are normally packed and posted to the delivery address that you supplied within 1-2 business days of the receipt of the order using USPS or a courier service. The full postage rate is automatically calculated according to the products that you’ve purchased – if you think that it’s wrong, let us know. No handling fee is charged.
Delivery within United States can typically be expected within 4-10 business days. If your purchase hasn’t arrived, please allow an extra few days before contacting us (North America).
For more information about delivery times visit the USPS website.
Our US wholesale store has been developed to serve everyone in North America. For customers located elsewhere in the world consider ordering from our Australian Wholesale Store.
International deliveries may be sent by USPS International Mail or courier and can take 10+ business days. There can be delays in delivery that are outside of our control. If your purchase hasn’t arrived please allow an extra few days before contacting us (North America).
IMPORTANT: Fees or charges to release goods from customs must be paid for by the customer.
All orders are made in US dollars (USD). International payments via credit card will incur fees from your banking institution. Check with your bank before purchase to avoid nasty surprises.
Return / Refund Policy
If a physical product arrives in a unacceptable state by the postal or courier service, then we ask that you provide a digital photo of the damage to the product upon delivery for assessment.
If the product does not arrive for some reason, we’ll aim to find the cause of the problem and resend the product as appropriate. If the incorrect delivery address was provided, and the goods cannot be returned, then the cost must be covered by the customer. If an incorrect address was supplied and the items were returned, then postage costs need to be paid for by the customer for the item to be resent.
An order can be cancelled, with a full refund, if it has not yet been sent.
It is the customers responsibility to provide a suitable delivery destination for physical goods, a suitable mail box or undercover area that is protected from the weather. Leave a note on your order if special delivery instructions are required and we will include this on your package.
If you feel that we could do a better job we would appreciate hearing from you.
All credit card data is processed by a fully compliant credit card gateway (Braintree). We do not store your credit card information.
Accounts and User Credentials
When logging into your account/s on our platform with details from other platforms (eg Google, Facebook etc), your credentials are securely authenticated with that platform provider. We are unable to see your login credentials and do not store them on our platform.
We acknowledge and are committed to protecting your privacy in accordance with the Privacy Act 1974. Personal information is not collected unless it is necessary for us to carry out functions and activities as a wholesaler. We only collect such information by lawful and fair means and in an unobtrusive way.
If you have questions that you would like to ask us with regards to privacy please contact our Australian team.
Bank Transfer Details
If you are a United States customer, please choose to pay by bank transfer to reduce fees. Log into your bank account and transfer the amount using your Order # as the reference so we can confirm payment has been made.
Account holder: Permaculture Principles Pty Ltd
Routing number: 084009519
Account number: 9600000000108429
Account type: Checking